Automate HOA inbox triage with Gmail in 5 minutes.
AI reads every resident email, classifies it, drafts the reply, and you approve with one click. Your Gmail stays the source of truth.
Cut reply time by 40–60% in the first week.
Most emails
Replies drafted
Up to 50%
Reduction in inbox time
< 10 minutes
Setup time
Pain points
The inbox is the bottleneck for HOA managers.
Managers lose 2-4 hours a day to email. It kills response times, creates conflict, and burns out boards.
- Residents ask the same questions over and over
- Angry follow-ups escalate simple issues
- Board members demand faster turnaround times
- Managers juggle multiple communities with no central workflow
- Important threads get buried in busy inboxes
- Inconsistent replies increase perceived legal risk
HOA Reply AI fixes the choke point: the inbox.
How it works
How HOA Reply AI works
- 1
Connect Gmail (secure OAuth)
No passwords, no IMAP settings, no IT tickets. Sign in with Google and you're connected.
- 2
AI reads and sorts every email
Each message is classified into: maintenance, violations, billing, general questions, spam, or other—automatically.
- 3
Approve, send, and log
You review the draft reply, approve with one click, and every action is logged to Google Sheets for records and board oversight.
Classification
Classification
Reads the subject and body to assign each email to maintenance, violations, billing, general questions, spam, or other.
Reply drafts
Reply drafts
Generates clean, professional replies based on your HOA's rules and tone, ready for quick review and send.
Priorities
Priorities
Flags urgent violation and maintenance items first so you don't waste time on low-value spam and general questions.
Attachments
Attachments
Detects when residents mention photos, forms, or files so you can request or locate them without hunting.
Records
Records
Logs the classification, priority, draft, and outcome for every email in Google Sheets for audits and board reporting.
Speed
Speed
Approve and send directly from your workflow while Gmail remains the source of truth.
Screenshots
See it before you try it
Case study
143 emails handled in 7 days
Community manager, Colorado
- Cut inbox time by 42% in the first week
- Reduced angry follow-ups by 36%
- Reply tone became consistent across the board
- Manager took on 2 extra communities with no overtime
- Zero resident complaints about response time during the pilot
Pricing
Simple plans
Setup included. Cancel anytime.
HOA Manager
per month • $199 setup
- AI inbox assistant for one manager
- Automatic classifications and reply drafts
- Google Sheets audit log setup included
- Unlimited emails and drafts
- Private workflow per manager
- 30-minute onboarding call
Management Company
per manager or per community
- Volume pricing for multiple managers or communities
- Multi-inbox setup and approvals
- Dedicated support and priority onboarding
- Custom reporting and integrations
FAQ
Does the AI send emails automatically?
By default, drafts wait for your approval. If you prefer, auto-send can be enabled per inbox once you're comfortable.
What if the AI makes a mistake?
You can edit any draft before sending. Those edits help refine future replies.
Will residents know it's AI?
No. Emails are sent from your Gmail account, with your name and branding.
How long does setup take?
Most managers are fully connected and receiving drafts within about 10 minutes.
Is this allowed by my board?
Yes. Boards keep oversight, since replies are reviewed and approved before sending and every action is logged.
Need legal details? Review our Terms of Service.
Security & compliance
Enterprise-ready from day one
- Google OAuth 2.0 connection; no passwords stored
- Data encrypted in transit and at rest
- Private workflow per manager with role-based access
- Detailed activity log and audit trail for approvals
- Configurable data retention and deletion on request
- AI is used only to classify emails and draft replies
Ready?
Turn inbox chaos into a 2-click workflow.
Managers save hours. Boards get faster replies. Residents stop escalating.